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FAQs
Overview
New to PRESTO
Account Management
Load Card
PRESTO in Google Wallet
PRESTO in Apple Wallet
PRESTO contactless
Tapping and Transferring
PRESTO app
Fare Type
Student Programs & Vouchers
Lost or Damaged Card
Tax Credit
Privacy and Security
Account Management
Have questions about creating and managing your PRESTO account? Get the answers to some of our most asked questions.
What are the benefits of creating a PRESTO account?
How can I change the order of how my PRESTO cards are displayed in my account?
Why do I need a Contact Centre PIN number?
How do I add additional cards to my account?
I no longer need my PRESTO card. How do I get a refund for my card balance?
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